Enterprise software consolidates on agent-led support, Meta's dormant Pentagon-grade recognition code surfaces, and sovereign AI capital moves to India.
Salesforce is acquiring Fin, the AI customer service company formerly known as Intercom, for $3.6 billion. The deal signals that large enterprise software companies are betting their futures on AI agents replacing human support staff. Fin's pivot from messaging platform to agent vendor now anchors Salesforce's Service Cloud roadmap at a premium price.
Meta secretly built a face-recognition system into the app powering its Ray-Ban smart glasses, using software from a Pentagon supplier. The dormant code sat on more than 50 million phones and was removed only after a press investigation exposed it. Meta has not disclosed who inside the company authorized the integration or how long it was active.
A paying customer filed a federal class-action lawsuit against Anthropic, claiming the company's premium Claude Max plans charged up to $200 a month for usage levels far lower than advertised. The complaint alleges the actual quotas were nearly impossible for subscribers to track in real time. The filing follows weeks of public developer complaints about silent throttling on the top tier.
Sarvam AI closed $234 million led by HCLTech at a $1.5 billion valuation to build Indian-language models and government AI services, becoming India's newest AI unicorn. The same week, Huawei launched HarmonyOS 7 days after Apple confirmed its new Siri AI will not ship in China. Two of the world's three largest consumer markets are now standing up national AI stacks that exclude US frontier labs by default.
Sarvam AI closed a $234 million round led by HCLTech at a $1.5 billion valuation, making it India's newest AI unicorn and the country's flagship vendor for Indian-language and government AI services. Days earlier, Huawei launched HarmonyOS 7 after Apple confirmed its new Siri AI will not ship in China, opening a clear runway in the world's largest smartphone market. The two moves arrive as governments increasingly treat domestic AI capacity as strategic infrastructure.
Last 90 days
Non-coders now build the software their businesses run on, ransomware holds at a new higher baseline, and Anthropic sends AI engineers into mid-sized firms.
OpenAI tells companies to price AI by outcome, Cloudflare narrows the web AI agents can read from September 15, and Apple's new Siri skips the EU.
Uber spent its 2026 AI budget by April, OpenAI's new agent deleted files it was not told to touch, and blocked data centers are lifting power bills.
The EU forces SAP to loosen its 22% maintenance fees, and a single US order shows how fast a government can switch off an AI model.
ChatGPT's voice can now search and reason mid-conversation, and experienced buyers stop standardizing on one AI vendor as token spending runs 13 times higher than a year ago.