Australia's first government study of AI and work has put names to a widely held worry. Jobs and Skills Australia found the occupations most exposed to automation are office clerks, receptionists, bookkeepers and accountants, marketing and public relations staff, and business analysts. Those roles are also already growing more slowly than the rest of the economy.
What ties the list together is not that the work involves computers. It is that the core of each job is routine handling of information: reading a document, pulling out the numbers, sorting them, drafting a reply. That is precisely the work a generative model does cheaply. The jobs the study found least exposed are the physical and caring ones, from electricians to nurses, where the work happens in the world rather than on a screen.
The people most exposed are educated office workers, not the group usually named in automation stories. In the most exposed occupations, about 44% of workers hold a degree, against 15% in the least exposed, and those roles are more often held by women.
The study's own conclusion is milder than the list sounds. It judged AI more likely to assist these jobs than to replace them, and put full automation at about 13% of jobs by 2050, with more than half reshaped rather than removed.