Microsoft's Facilitator agent joins a Teams meeting as a participant. It takes the agenda out of the invitation, puts a countdown timer on each topic, writes notes into a shared pane while people are still talking, answers questions typed into the chat, and lists the decisions taken and the questions left open when the meeting ends. Google Meet and Zoom sell assistants with much of the same range.
Hardly anyone uses them for any of it. A new Harvard Business Review book argues that companies have settled on the single use that changes nothing about how a meeting runs, the transcript, while the same software can plan an agenda, hold the discussion to it, track which decisions were actually made and push back on a weak idea. About 7% of managers use AI in work with their team.
The transcript asks nothing of anyone. The rest needs an agenda written into the invitation instead of carried in the chair's head, and a decision to let the agent speak while people are talking. Adding Facilitator to a meeting takes a Copilot licence, and everyone else in the meeting can read its notes and updates as they appear.
When someone who is not in the meeting is mentioned several times, Facilitator puts their name in the meeting chat.