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ChatGPT can now read and use Chrome tabs where staff are already signed in

Meta scaled back plans to cut staff after its people spent more and more time fixing AI agents' errors, and Shopify shoppers can now connect their own agents.

By , Senior AI ConsultantEdition of

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The change is in ChatGPT's Chrome extension, which about 7 million people already have. In an ordinary chat, you tag Chrome and ChatGPT reads your open tabs. In ChatGPT's Work mode, it can also click, type and fill in forms in those tabs. Until now, that took a separate extension made for Codex, OpenAI's coding tool.

The signed-in part is what changes the work. Most office tasks on the web start at a login: a supplier portal, a carrier site, an internal tool. ChatGPT's built-in browser has to wait while you sign in to each one. In your own Chrome tabs, you are already signed in, so it can start work at once.

For example, a buyer has three supplier portals open and an empty comparison sheet. She asks ChatGPT to collect the price, minimum order and delivery time for the same 20 items from each portal. It asks before it acts on each new site, then fills in the sheet. About 180 lookups, an hour and a half of copying, become ten minutes of checking, and she still decides who gets the order.

In a signed-in tab, ChatGPT acts as you, and a web page can hide instructions meant for it. The extension works only in the Chrome profile where it is installed, so a separate profile sets the limit. Sign that profile in only to the portals the task needs, and install the extension there, not in the profile that holds your email and your bank.

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Google's AI Studio could already build an Android app from a written description, but getting the app onto a phone took developer tools. Now Google Play installs it with an ordinary Google account, and nobody but its maker can see it. For now, this works only for adults in the United States.

That makes an app what a spreadsheet has long been: a tool that one person builds for their own job. A sales rep could describe a visit log that records each client, a photo of the shelf and the next step, and use it the same afternoon.

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A salary sheet that someone once shared with the group called "Everyone except external users" is open to every employee. For years, nobody found it without looking for it. Now a question about salary ranges brings it into the answer, because Microsoft 365 Copilot searches every file that the person asking can open.

Ask IT which of your team's sites are shared with everyone. While the permissions are fixed, an administrator can hide a site from Copilot without changing who can open it.

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Meta's staff were spending more time cleaning up the agents' technical and security errors. Factories went through the same thing with electricity. The first electric factories put one large motor where the steam engine had been, driving the same shafts and belts, and gained little. The gains took decades to arrive, once each machine had its own motor and the floor could follow the order of the work.

In office work, the old layout is the checking step. When AI writes a draft in minutes but the same reviewer reads every line the old way, the queue moves to the reviewer's desk. Rebuilding means deciding what the AI checks itself and what a person checks. So measure the time until a result is good enough to send; a fast draft that waits two days for review has saved nothing.

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When companies let staff read work email on their own phones, they managed the phone itself. An agent such as Meta's Muse runs on its maker's servers, so there is no phone to manage. It gets in when an employee clicks "allow" on a consent screen, and then holds the employee's rights through a key that IT did not issue.

So the control moves to that screen. Microsoft 365 and Google Workspace both let an administrator require approval before an outside app can read company mail. An employee who gives an agent a password skips even that check.

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Until now, an agent needed its own partnership with Shopify, as Meta's Muse had in September. Now a shopper links any compatible agent to their Shop account, sets rules such as a spending limit or fast delivery only, and approves every purchase. The agent can also check return policies and reorder.

An agent compares terms across fifty stores in seconds, so a vague returns page loses the order to a clear one. Business buyers will point the same kind of agent at supplier catalogs next.

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