Thirty percent of US workers use AI every day, 34% a few times a week, 37% not at all. Only the daily group feels good about what the technology is doing to their job security. The weekly users and everyone below them told CNBC and SurveyMonkey that AI makes them feel less secure, in a survey of 1,686 US workers and students taken in July. Daily users were also the only group with anything positive to say about the job market as a whole.
Time saved is not the disputed part: the people surveyed reported that benefit whether or not the tools made them feel secure. Their employers have mostly said nothing. More than half of them have no official AI policy, and very few have banned the technology or drawn any hard line around it, the same survey found.
Without a rule, an occasional user decides each question alone. Which documents go into the tool. Whether a customer email drafted that way should say so. Whether a manager will read the habit as initiative or as a shortcut. In a SurveyMonkey study of 6,330 adults in February, 37% of workers who use AI said it almost feels like cheating at their job. Training is not filling that space either: The Conference Board, surveying nearly 1,300 workers in July, found 55% of them using AI regularly and only one in three who had received any employer training in the previous six months.
In December 2023, the same two pollsters found the reverse of today's result: back then, the more a worker used AI at work, the more that worker worried about losing the job.